Extra usage

Neon plans are structured around Allowances and Extra usage. Allowances are included in your plan. With Neon's paid plans, you can purchase extra usage in set increments for when you need to go over your allowance.

Plan fees and allowances

This table provides an overview of plan fees with allowances for storage, compute, and projects:

Plan	Monthly Fee	Storage Allowance	Compute Allowance	Project Allowance
Free Tier	$0	0.5 GiB	Always-available default branch compute, 5 compute hours (20 active hours)/month on branch computes	1 project
Launch	$19	10 GiB	300 compute hours (1,200 active hours)/month	10 projects
Scale	$69	50 GiB	750 compute hours (3,000 active hours)/month	50 projects
Enterprise	Custom	Custom	Custom	Custom

The Enterprise plan is fully customizable with respect to allowances. Please contact Sales for more information.

What are active hours and compute hours?

An active hour is a measure of the amount of time a compute is active. The time your compute is idle when suspended due to inactivity is not counted. In the table above, active hours are based on a 0.25 vCPU compute size.
A compute hour is one active hour for a compute with 1 vCPU. For a compute with .25 vCPU, it takes 4 active hours to use 1 compute hour. On the other hand, if your compute has 4 vCPUs, it takes only 15 minutes to use 1 compute hour.

Compute hours formula

compute hours = compute size * active hours

The Launch and Scale plans permit extra usage beyond the allowances included with the monthly fee. The extra usage types that are available differ by plan.

Launch plan

The Launch plan supports extra Storage and Compute usage. If you need extra projects, you'll need to move up to the Scale plan.

Extra Storage: If you exceed 10 GiB, extra storage is allocated in units of 2 GiB at $3.50 per unit.
Extra Compute: If you exceed 300 compute hours, extra compute is billed at $0.16/compute hour.

Resource	Unit	Price
Extra Storage	2 GiB	$3.50 per unit
Extra Compute	Compute hour	$0.16

Scale plan

The Scale plan supports extra Storage, Compute, and Project usage.

Extra Storage: If you exceed 50 GiB, extra storage is allocated in units of 10 GiB at $15 per unit.
Extra Compute: If you exceed 750 compute hours, extra compute is billed at $0.16/compute hour.
Extra Projects: If you exceed 50 projects, extra projects are allocated in units of 10 projects at $50 per unit.

Resource	Unit	Price
Extra Storage	10 GiB	$15.00 per unit
Extra Compute	Compute hour	$0.16
Extra Projects	10	$50.00 per unit

How does extra usage work?

Taking advantage of extra usage requires no user action. Extra usage, if supported with your plan, is allocated by default. If you use more storage, compute, or projects than your monthly allowance provides, the extra usage is automatically allocated and charged to your monthly bill.

Storage

For example, the Launch plan includes an allowance of 10 GiB in the plan's monthly fee. If you exceed 10 GiB of storage at any point during the month, you are automatically allocated an extra storage unit of 2 GiB at $3.50 per unit. If you exceed 12 GiB, you are allocated 2 units of 2 GiB (an extra $7), and so on. It works the same way on the Scale plan, but with 10 GiB units of storage at $15 per unit. However, the extra charge is prorated from the date the extra usage was allocated, meaning that you are not billed the full amount if extra storage units were allocated partway through the month.

note

In the context of billing, allocation of extra storage refers to an increases in the storage allowance rather than physical storage allocation.

Projects

Billing for extra projects, which are available with the Scale plan, works in the same way as storage. Extra projects are allocated in units of 10. For example, the Scale plan has an allowance of 50 projects. If you use more than 50 projects, you are automatically allocated an extra unit of 10 projects at $50 per unit. For example, if you use 51 projects, you are allocated 1 unit of 10 projects (an extra $50). If you use 61 projects, you are allocated 2 units of 10 projects (an extra $100), and so on. The extra charge is prorated from the date the extra usage was allocated, meaning that you are not billed the full amount if extra project units are allocated partway through the month.

How extra storage and project charges are prorated

The proration formula for calculating the cost of extra storage or projects allocated during a monthly billing period is:

Cost = Units x (Unit Price/Days in Month) x Days Left in Month

Where:

Cost is the amount charged for an extra unit of storage or projects
Units is the number of units purchased
Unit Price is the cost per unit
Days is the total number of days in the month
Days Left in Month is the number of days remaining in the month after going over your limit

Once an extra unit of storage or projects is allocated, you are billed for that extra unit for the remainder of the month. If you reduce your usage during that month and no longer require extra units of storage or projects, the extra usage charge is dropped at the beginning of the next month when your bill resets based on current usage.

Compute

Extra compute usage is available with the Launch and Scale plans and is billed by compute hour at $0.16 per hour. For example, the Launch plan has an allowance of 300 compute hours included in the plan's monthly fee. If you use 100 additional compute hours over the billing period, you are billed an extra $16 (100 x $0.16). Since extra compute usage is per hour, prorated billing does not apply.

Extra usage examples

The following examples illustrate how extra storage is allocated and billed in Neon. The same method applies to extra project usage. The examples are based on the Scale plan, which comes with a 50 GiB storage allowance. The Launch plan has a different storage allowance (10 GiB) and cost per extra storage unit ($3.50 per 2 GiB), but the examples still apply.

Example 1: Steady extra storage usage

This example illustrates how a steady amount of extra storage is billed.

Plan: Scale Period: June 1st – June 30th
Usage: Steady at 55 GiB throughout the month

Item	Details
Plan Fee	1 month = $69
Extra Storage	10 GiB extra storage unit at $15/month from June 1st – June 30th = $15
Total	$84

Example 2: Storage exceeds the limit at the start of the month

This example illustrates how extra storage is billed from the date the extra storage is allocated until the end of the month, not just for the days the storage limit was exceeded.

Plan: Scale Period: June 1st – June 15th
Usage: 55 GiB
Change: On June 16th, usage decreased to 45 GiB until the end of the month

Item	Details
Plan Fee	1 month = $69
Extra Storage	10 GiB extra storage unit at $15/month from June 1st – June 30th = $15
Total	$84

note

If usage remained at 45 GiB through to the end of July, no extra storage would be needed, and July's total would be $69 for the Scale plan.

Example 3: Storage spikes briefly at the end of the month

This example illustrates a prorated charge for extra storage that was allocated toward the end of the billing period. The charge is prorated from the date the extra storage usage was allocated.

Plan: Scale Period:

June 1st – June 27th: Usage up to 49 GiB
June 28th: Usage increased to 55 GiB
June 29th: Usage decreased back to 45 GiB and remained so until the end of the month

Item	Details
Plan Fee	1 month = $69
Extra Storage	10 GiB extra storage unit at $15/month prorated for 3 days (June 28th – June 30th) = $1.50
Total	$70.50

Feedback

We’re always looking for ways to improve our pricing model to make it as developer-friendly as possible. If you have feedback for us, let us know via the Feedback form in the Neon Console or our feedback channel on Discord. We read and consider every submission.

Need help?

Join our Discord Server to ask questions or see what others are doing with Neon. Users on paid plans can open a support ticket from the console. For more detail, see Getting Support.